Hello NurseWatch Family, Community and New Clients,
Welcome to NurseWatch Healthcare. I hope this finds you and your loved ones safe and in good health. Please take a couple of minutes to read our COVID-19 information announcement.
Our purpose at NurseWatch is to care for people and allow them to be their best. It is that simple, and it is the centre of everything we do. With the recent unsettling times, NurseWatch looks into the future and towards COVID-19 (coronavirus) management and recovery.
NurseWatch wants to help you experience the joy of our holistic health care with a stronger presence on safety and wellbeing. We have taken comprehensive measures to implement guidelines as directed by the Australian Government Department of Health Guidelines.
If you are a new client we respectfully request you to follow our 5 step process:
1. Download the COVid-19 App
The Australian Government has released an app to help in contact tracing people who may have been exposed to COVID-19. The COVIDSafe app helps find close contacts of COVID-19 cases by utilising your smartphone’s Bluetooth capabilities to determine whether you have been in close physical contact with someone who has tested positive to COVID-19. COVIDSafe is completely voluntary.
2. Read and understand the Public Health Order, ‘What you Must Do Under New Coronavirus Rules’, dated 6 July 2020: https://www.health.nsw.gov.au/Infectious/diseases/Documents/easy-read-pho-directions.pdf
3. If you feel unwell, please click on the symptom checker tool link below and follow the prompts:
4. The latest Australian Government Information: As socially responsible citizens, it is important that we keep abreast of the daily updates of each respective state. The link below provides current updates.
5. Referrals: All new clients require a referral from a registered medical practitioner being a general practitioner and/or medical specialist.
*Please note: Unfortunately, as of 18 December 2020 NurseWatch will not be accepting new clients from the Northern Beaches to Mosman Area, Sydney, due to the COVID-19 situation. We will regularly update our service capability as the situation improves.
NURSEWATCH HEALTHCARE RESOURCES
All resources supplied are available in different languages, however, are defaulted to English. Please follow prompts on website to preferred language
To assist you please refer to government links below:
• Older Persons COVID-19 Support Line Phone 1800 171 866 open 8.30 am - 6.00pm weekdays (AEST) free of charge. Supported by COTA, Dementia Australia, National Seniors Australia, OPAN and the Australian Government Department of Health https://www.facebook.com/opanaus/videos/704485933707079/
• General Information: https://www.health.gov.au/resources/collections/novel-coronavirus-2019-ncov-resources
• Advice for people who are at greater risk: risk: https://www.health.gov.au/resources/collections/novel-coronavirus-2019-ncov-resources
• Understanding COVID-19: https://www.youtube.com/watch?v=BtN-goy9VOY&feature=youtu.be
• Understanding the difference between a Pandemic, Epidemic-endemic and an Outbreak: https://intermountainhealthcare.org/blogs/topics/live-well/2020/04/whats-the-difference-between-a-pandemic-an-epidemic-endemic-and-an-outbreak/
• WHO (World Health Organisation) Information: https://www.who.int/emergencies/diseases/novel-coronavirus-2019 & https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public/myth-busters
For our existing clients, your Health Concierge Clinician has been in touch to discuss your personalised healthcare journey through COVID-19, with NurseWatch practice of policy and procedure recommendations guided by the Australian Government.
As each of our client’s healthcare journey is individual, please find below information and resources.
Throughout the COVID-19 recovery phase and beyond, NurseWatch will continue to provide and manage your individual care needs, safety and wellbeing. Your holistic healthcare will continue to be provided through our premium services and LiveitUp® Model of Care.
If you require further information regarding our COVID-19 approach, please refer to Beyond Blue website and ’10 Ways to Look After Yourself’. An excellent resource.
• Beyond Blue Telephone: 1800 512 348
NURSEWATCH HEALTHCARE COMMUNITY:
For our LGBTI Community:
Positive Life NSW – Getting practical about COVID-19 and HIV:https://www.positivelife.org.au/latest-news/covid19-resources.html
• Or phone (02) 9206 2000 or 1800 063 060 for confidential counselling
ACON/naphwa/ashm/afao: Making sense of COVID-19 – LGBTIQ and HIV communities:https://www.acon.org.au/wp-content/uploads/2020/03/AFAO-NAPWHA-ASHM-Fact-Sheet-COVID-19-9-March-2020_ACON.pdf
For our Trans and gender diverse people:
TransHub – Australia’s first digital information/resource platform for trans and gender diverse people in NSW, their families, and health providers. Created by trans people, for trans people. This is their COVID-19 specific information: https://www.transhub.org.au/covid19
For our Cognitive Impairment Community:
Dementia Australia – Coronavirus – tips for people living with dementia: https://www.dementia.org.au/sites/default/files/helpsheets/DA_COVID19_Helpsheet_04_PLWD-v2.pdf
For our Community languages/CALD community:
Disability : Disability Information Helpline: 1800 643 787
Council for Intellectual Disability – Easy-read coronavirus information:https://cid.org.au/covid-19/
Australian Department of Health – information for family, carers and health workers supporting people with disability during the COVID-19 pandemic:https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/advice-for-people-at-risk-of-coronavirus-covid-19/coronavirus-covid-19-advice-for-people-with-disability
The Growing Space – COVID-19 hub: www.thegrowingspace.com.au/covid19/
For our Carers:
CarerHelp – COVID-19 information and resources for carers: factsheets and infographics with practical information, pointers, and resources. The resources discuss how to care for a person at home and hospital, as well as arranging funerals and managing grief. Pointers on using telehealth to consult with a health professional, and selecting trustworthy online information are also presented:https://www.carerhelp.com.au/tabid/6001/Default.aspx
For our Families:
Health Consumers NSW have developed a guide to support families when visiting their loved one.
Wear a mask if it is hard to maintain 1.5 metres of physical distance from others. Also wear a mask if you have symptoms and are seeking medical advice, or if you are in isolation in the same room as another person.
Video produced by the Australian Department of Health
Mask Wearing Fact Sheet:
Masks are increasingly being recommended within Australia as well as globally. In some areas they are now mandatory. But it is important to understand why many of us with trauma histories may be triggered when we are asked to wear a mask, or even when we see them. An excellent resource.
INFORMATION FOR SPECIFIC HEALTH CONDITIONS:
Cancer Council NSW – Cancer and COVID-19 hub:https://www.cancercouncil.com.au/get-support/covid-19/
Bowel Cancer Australia – COVID-19 & Bowel Cancer:https://www.bowelcanceraustralia.org/media-centre/covid-19-bowel-cancer
American Prostate Cancer Foundation: https://www.pcf.org/covid-19/
Kidney Health Australia – COVID-19 and dialysis, transplants etc:https://kidney.org.au/about-us/news/coronavirus-covid-19
COVID-19 Resources for Carers; Information for anyone caring for a person at end of life during COVID-19 pandemic – factsheets:https://www.carerhelp.com.au/tabid/6001/Default.aspx
Australian Heart Foundation – COVID-19 and heart disease, all you need to know:https://campaigns.heartfoundation.org.au/covid-19/
Australian Heart Research Institute – COVID-19 and heart health:www.hri.org.au/health/your-health/lifestyle/covid-19-and-heart-health
iCanQuit – COVID-19 and smoking FAQ:www.icanquit.com.au/reasons-to-quit/covid-19-and-tobacco-smoking-faq
IF YOU ARE THINKING OF REMOVING YOUR LOVED ONE FROM THEIR PRESENT HOME IN A RESIDENTIAL AGED CARE FACILITY
We are happy to assist. Although we highly recommend you listen to OPAN Older Person's Advocacy Network webinair before making your final decision in consultation with your loved one.
If you would like to review the slides, please click on the link below
We understand that COVID-19 has created uncertainty in aged care and that you may think it appropriate to take your loved one out of their aged care home. If you or someone you know needs assistance or is considering this, call OPAN on 1800 700 600.
NURSEWATCH HEALTHCARE CUSTOMER ENQUIRIES:
• NurseWatch Healthcare front, middle and back office staff are working in ways that support social distancing. https://www.health.gov.au/sites/default/files/documents/2020/03/coronavirus-covid-19-information-on-social-distancing.pdf. Due to the change in our working environment, we respectfully request that you are patient with your inquiries. If there is an emergency, please phone 000.
• NurseWatch Healthcare staff are working in ways to keep ourselves, colleagues, community, and clients safe. Our staff are 100% compliant with ISO 9001:2016 regulatory requirements.
If you have any questions, please do not hesitate to contact me on +61448 885 201.
On behalf of our NurseWatch Healthcare family thank you for your support.
Kate Spurway, CEO
YOU'RE ALWAYS WELCOME AT NURSEWATCH HEALTHCARE
Need to book more than once? Not a problem, you can add the same package multiple times.
Once you complete the booking form simply click add Multi Care and add as many packages as you require at different or sequential times.
Have you always harboured a secret desire to be a ballet dancer? Many of us have or we simply like to express ourselves through dance. Well now’s your chance. The Australian Ballet and NurseWatch have partnered to host special dance workshops so senior people can positively engage in ballet at the iconic Sydney Opera House.
Katy McKeown, Head of Education for The Australian Ballet, says this is the first time a dance initiative like this has been organised: “This project brings together special dance workshops with performances of Giselle in May and The Nutcracker later in the year, to engage older people in dance. Dance is one of those art forms which really addresses many health issues so well – in a really fun and social way.”
Senior people from all walks of life are invited to be part of the dance workshops for free and it all takes place at the beautiful Sydney Opera House. NurseWatch, an aged care service provider, is the sponsor for the May workshops because NurseWatch CEO and founder, Kate Spurway, feels it’s important for people to stay creative and be to experience new things as they get older.
“Just because people are older doesn’t mean they shouldn’t be out there doing something they love and gaining all the benefits from that at the same time,” she says. “That’s what we aim to do at NurseWatch – we want to allow our clients to be the best they can be at this later stage of their life.”
Dance is an art form which aids the body – and the soul
It’s well known there are many health benefits to be gained from doing an activity such as ballet. As Ms McKeown says: “When you do a dance workshop like this you’re going to be improving your balance, your range of movement, your understanding of the various techniques. All of this is going to give you the subsequent health benefits. People often push themselves more and they only realise when they see how tired they are afterwards!”
Ms Spurway adds: “There have been studies which found ballet in particular really helps mature people in a lot of ways. For example, a study done by the Journal of Aging and Physical Activity found participants improved muscle power and even reduced the prevalence of falls by doing ballet.” (Read the research report here)
Be treated like a ‘dancer’ for a day!
As well as giving senior people a chance to dance ballet, the attendees will also be taught about the “history, design and the magic” of the ballet production.
“They’re treated like dancers so it’s enabling as well,” says Ms McKeown. “They’re not being pigeon-holed as older people and being ‘unable.’ We’re see them as ‘creative people’ which is different from society in general where it can be very limiting for older people.”
During the workshops, the attendees learn about the art form of ballet itself – how it evolved in France and how originally, only the men danced all the parts and there weren’t actually any female dancers at all: “This can be hard to imagine now with the ballerina as the certain pinnacle of the art form,” says Ms McKeown.
The dance workshops are all carried out in a rehearsal room at The Sydney Opera House which is a special venue and one which The Australian Ballet is very familiar with: “It’s one of our favourite venues so it’s really delightful for us to invite a group of senior dancers to join us there,” she says.
Everyone is catered for as an individual
The Australian Ballet’s education team teaches the dance workshop so they are all ‘real-life dancers’ who are working with the senior people. Ms McKeown says: “Our team are all trained to work with all abilities and we’re specialists in our field. It’s a very gentle and fun exercise which is tailored to each individual. We’ve worked with dancers who’ve had various conditions and we’re able to amend what we’re doing – it’s truly a very inclusive experience.”
It seems everyone agrees this Australian Ballet dance initiative is a winning experience for all those involved. As Ms McKeown adds: “It’s absolutely beautiful to meet the people at these workshops because we learn as much from them as they learn from us. They’ve got these beautiful stories to tell about their lives. So for us it’s absolutely delightful and we like to have a cup of tea afterwards and hear all their stories. So we’re looking forward to it very much.”
Ms Spurway from NurseWatch adds: “We’re so happy to be part of this program and we look forward to seeing people getting so much benefit from participating in it.”
THE AUSTRALIAN BALLET & NURSEWATCH DANCE INITIATIVE
SUITABLE FOR: Senior people who want to dance and engage with the works of The Australian Ballet.
VENUE: Sydney Opera House Rehearsal Room 77
The Australian Ballet acknowledges the support of the Department of Education and Training, Victoria, through the Strategic Partnerships Program.
GISELLE Block 1: 2019
Wednesday 8 May 9.30am – 10.30am (Giselle Matinee 1:30pm)
Thursday 9 May 9am – 10am
The Australian Ballet acknowledges the support of the Department of Education and Training, Victoria, through the Strategic Partnerships Program.